Last updated: January 4, 2024
Welcome to Samra Capital! Your privacy is important to us, and we want you to understand how we handle your information when you use our online portal. This Privacy Policy provides detailed information about the collection, use, and protection of your personal data while using our platform, which includes access to various services such as enrollments in our unique PEO providing benefits, payroll, and tax reporting, enrollment in the Self-employed Tax Credit program provided through our third-party Partner Anchor Accounting Services, benefit guides, training and resource center, document storage for tax, business, and personal payroll information, our 3rd party marketplace filled with unique resources and special offers for gig workers, and Gig AI, which assists with social media posts, emails, blogs, and document creation.
Please take a moment to carefully read this policy and ensure that you understand its terms and conditions. By using Samra Capital, you consent to the practices described herein. If you do not agree with any aspect of this Privacy Policy, please refrain from using our services.
1. Information We Collect:
1.1. Personal Information:
When you use our portal, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, postal address, and any other details you share with us during your interactions with the platform.
1.2. Enrollment Information:
When you enroll in our PEO services for benefits, payroll, and tax reporting, we collect essential information to ensure efficient enrollment and compliance:
- Date of Birth (DOB)
- Social Security Number (SSN)
- Entity Name (for businesses)
- Banking Information (account and routing numbers)
- Driver’s License (for identity verification)
- Work Experience
- Insurance History (if applicable)
- Qualifications
- Other necessary details as required
Rest assured, we prioritize data security and only use this information for enrollment purposes and legal compliance. Your sensitive data remains confidential and is not shared without your consent.
1.3. Self-employed Tax Credit Program:
If you opt to participate in the Self-employed Tax Credit program, we will gather specific details necessary for your program eligibility and smooth administration.
1.4. Training and Resources:
We may track your usage of our training materials, benefit guides, and resource center to improve our content and services.
1.5. Document Storage:
For added convenience and organization, we offer a robust document storage feature within our platform. When you opt to utilize this feature, we will not only securely store the information you voluntarily upload but also capture and retain documents generated during your engagement with us. This comprehensive approach ensures that all your important documents, whether self-uploaded or system-generated, are stored in one secure location for easy access and reference.
Here’s an overview of the types of documents that may be included in our document storage:
- Tax Documents: You can upload and store tax-related documents such as W-2 forms, 1099s, tax returns, and other tax-related records.
- Business Records: For business owners, this feature allows you to securely store essential business documents like invoices, receipts, financial statements, and business licenses.
- Payroll Records: Any payroll-related documents, including pay stubs, direct deposit records, and payroll tax documents, can be securely archived.
- Benefit Elections: If you’ve made benefit elections through our platform, we retain records of your selections for reference and verification.
- Enrollment Confirmations: Documents confirming your enrollment in various programs or services are stored for your convenience and as proof of your selections.
- Other System-Generated Documents: We capture any documents generated during your interactions with our platform, such as receipts, reports, and confirmation notices, to ensure that you have a comprehensive record of your activities.
Rest assured that our document storage system is designed with your data security and privacy in mind. Your documents are stored in a secure and encrypted environment, accessible only to authorized personnel and protected against unauthorized access or breaches. This feature aims to simplify your record-keeping, reduce paperwork, and provide you with a convenient and organized way to manage your tax, business, and payroll documentation.
1.6. Marketplace Usage Data:
When you use our 3rd party marketplace, we may collect information about your transactions, including purchases, orders, and preferences.
1.7. Gig AI Usage:
When you use Gig AI for social media posts, emails, blogs, or document creation, we may collect data related to your usage to improve the AI’s performance.
2. How We Use Your Information:
2.1. Providing Services:
We use your personal information to provide access to our portal, enrollments, resources, and marketplace. We also use your data to facilitate enrollment in the Self-employed Tax Credit program and offer personalized content through Gig AI.
2.2. Communication:
Effective and timely communication is essential for providing you with the best possible experience when using Samra Capital. To keep you informed and engaged, we may utilize your contact information, including email and phone number, for several purposes:
2.2. Communication:
Effective and timely communication is essential for providing you with the best possible experience when using Samra Capital. To keep you informed and engaged, we may utilize your contact information, including email and phone number, for several purposes:
Important Notifications: We will send you important updates and notifications that pertain to your use of our platform. These communications may include account-related information, security alerts, changes in policies, and other critical announcements that impact your experience with Samra Capital. Staying informed about such updates ensures that you are well-equipped to make informed decisions.
Regular Updates: We may also send periodic updates to keep you informed about new features, enhancements, and improvements to our services. These updates aim to enhance your overall experience and help you leverage the full range of benefits our platform offers.
Promotional Materials: From time to time, we may share promotional materials, special offers, and information about relevant products or services that we believe may be of interest to you. These promotions may include exclusive discounts, educational resources, and opportunities to enhance your gig work experience. Your participation in these promotions is entirely voluntary.
Text Messaging Consent: By using Samra Capital, you implicitly agree and consent to receive communications via text messaging, unless you explicitly request otherwise. Text messaging can be an efficient and convenient way for us to keep you informed about important updates and time-sensitive information. However, we respect your preferences, and you can opt out of text messaging or any other form of communication at any time by following the instructions provided in our messages or by contacting us directly through the communication channels specified in this Privacy Policy.
Please note that even if you choose to opt out of marketing communications, we will continue to send you essential notifications and updates necessary for the proper functioning of your account and the services we provide. Your privacy and preferences are important to us, and we strive to ensure that our communication practices align with your expectations.
2.3. Analytics and Improvements:
Understanding how you interact with our portal is vital for our ongoing efforts to provide you with an exceptional user experience and continuously improve our services. To achieve this, we gather and analyze data about your interactions with Samra Capital in the following ways:
Analyzing Trends: We employ advanced analytics tools to examine patterns and trends in how you use our portal. This includes assessing which features are most popular, how often certain resources are accessed, and the overall flow of user activity. By identifying these trends, we can tailor our platform to better meet your needs and preferences.
Enhancing User Experience: Your experience is at the forefront of our priorities. By analyzing data about your interactions, we can make informed decisions about how to enhance the usability, functionality, and overall design of the portal. This might involve optimizing the layout of our resources, simplifying navigation, or introducing new features to address common user needs.
Improving Our Services: The insights we gain from data analysis play a pivotal role in our continuous service improvement efforts. We use this information to identify areas where we can refine our offerings, address any pain points you may encounter, and provide solutions to common challenges. Your feedback, combined with data-driven insights, fuels our commitment to delivering top-notch services.
Ensuring Data Privacy: Rest assured that while we collect data for analytics and improvement purposes, we prioritize data privacy and security. We use anonymized and aggregated data whenever possible to protect your identity and sensitive information. Individual data is never shared without proper consent, and all data handling is conducted in compliance with applicable privacy laws and regulations.
Your interactions with Samra Capital are valuable to us, and we are dedicated to using the insights gained from data analysis to create a platform that is efficient, user-friendly, and tailored to your needs. By harnessing the power of data, we aim to make your experience with our portal even more enjoyable and productive.
2.4. Referral Partners:
At Samra Capital, we understand the importance of recognizing and rewarding the contributions of our referral partners who play a crucial role in connecting talented individuals like you with our platform. To facilitate this partnership, we share certain basic information with these referral partners. Here’s how it works:
Basic Information Sharing: When you choose to join our platform through a referral link or the assistance of a referral partner, we may share basic information with that partner. This information typically includes your enrollment or signup status, name, email address, and phone number. Sharing this basic information helps our referral partners track the success of their efforts and facilitates communication between you and them.
Respect for Privacy: We prioritize the protection of your sensitive personal information. Therefore, we do not share sensitive Personally Identifiable Information (PII) such as your date of birth, driver’s license number, or Social Security Number with your referring broker. Your privacy is of utmost importance to us, and we take all necessary measures to safeguard your confidential data.
Consent-Based Sharing: Importantly, this sharing of basic information with referral partners is entirely consent-based. You have the option to provide or withhold your consent for this sharing when you join our platform or at any later point. If you choose to opt out of this sharing, your decision will be respected, and your information will not be shared with referral partners.
Mutual Benefit: This collaboration benefits both you and our referral partners. It allows referral partners to track and receive proper recognition for their efforts in helping individuals like you discover the benefits of Samra Capital. For you, it can provide an avenue for accessing valuable resources and services through our platform.
Transparent Communication: We are committed to transparent and ethical practices when it comes to sharing information with referral partners. You can trust that your information is shared only with partners who have a legitimate and direct association with your enrollment process.
Your trust is paramount to us, and we value the transparency and choice we offer in this regard. We believe that this collaboration enriches the experience of our users while ensuring that your sensitive information remains protected and confidential.
3. Security:
Safeguarding your personal data is a fundamental commitment at Samra Capital. We understand that your trust is of utmost importance, and we prioritize your data security with diligence and care. Here’s an in-depth look at the security measures we employ to protect your information:
Industry-Standard Measures: We have implemented a comprehensive set of industry-standard security measures that are designed to fortify our platform against threats. These measures encompass encryption protocols, firewalls, intrusion detection systems, and data access controls, among others. These safeguards help prevent unauthorized access to your personal data, ensuring that your information remains confidential.
Data Encryption: All sensitive data transmitted between your device and our servers is encrypted using state-of-the-art encryption algorithms. This encryption ensures that even if intercepted, your data remains unintelligible to unauthorized individuals, maintaining its confidentiality.
Access Control: We employ stringent access controls, which restrict access to your personal data to authorized personnel only. Access is granted based on the principle of least privilege, meaning that individuals have access only to the specific data necessary for their roles.
Regular Security Audits: Our security protocols undergo regular, rigorous audits and assessments. This includes vulnerability assessments, penetration testing, and security audits conducted by independent third-party experts. These evaluations help us identify and address potential vulnerabilities before they can be exploited.
Data Privacy Training: Our staff is well-trained in data privacy and security best practices. All employees undergo training to ensure they understand and adhere to our strict security policies, reducing the risk of internal data breaches.
Incident Response Plan: In the unlikely event of a security incident, we have a robust incident response plan in place. This plan outlines the immediate actions to be taken to mitigate the impact of any breach and ensures that all legal obligations are met in a timely and responsible manner.
User Awareness: We also encourage our users to play an active role in maintaining security. We recommend best practices for creating strong passwords, regularly updating passwords, and being cautious about sharing sensitive information online.
No Absolute Security: It’s important to note that while we employ extensive security measures, no online platform can provide absolute security. Cybersecurity is an evolving field, and new threats emerge regularly. However, our commitment to your data security means that we continually adapt our security measures to respond to new challenges and protect your information to the best of our abilities.
At Samra Capital, your data security is a top priority. We strive to provide a safe and secure environment for your interactions with our platform, and we remain dedicated to staying ahead of emerging threats to protect your information effectively.
4. Your Choices:
You have the right to access, update, or delete your personal information. You can also opt out of marketing communications at any time by following the instructions provided in those communications or by contacting us directly.
5. Children’s Privacy:
Our portal is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us, and we will take appropriate measures to remove that data.
6. Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page, with the “Last updated” date being revised accordingly. We recommend reviewing this policy regularly.
7. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices at Samra Capital, please reach out via the Support Center or by emailing support@samracapital.com
By using our Online Portal, you acknowledge that you have read, understood, and consented to this Privacy Policy, as well as the collection, use, and sharing of your information as described herein.
Thank you for using Samra Capital!